Returns & Exchanges

Your satisfaction is our #1 priority. That's why we offer our 45-Day Gotta Love 'Em Guarantee. If for any reason you are not satisfied with the product you receive from SVS Vision, simply return the unopened, unused item for an exchange or a full refund within 45 days of the date you received your contacts. To initiate a refund, please go to ​the My Account > Orders page of your profile to view your order history and choose the order you'd like to refund or exchange, or visit any of our convenient locations.

If you are having problems with your contacts or feel they are incorrect for any reason, please immediately stop wearing the lenses and contact your doctor. To schedule an appointment at your nearest SVS Vision location, Click here.

We are unable to provide refunds on any product that has been marked, damaged or opened.